New Patients

If you would like to seek an opinion as to a potential diagnosis of Multiple Sclerosis, a similar neuro-immune disorder, or if you would like to transfer your care to us, we ask that you schedule an appointment with one of our specialists. To schedule an appointment please call our scheduling desk at (412) 641-6600 and press number 2 to schedule.

Please prepare for your visit by following our directions. This will help to avoid duplication of previous testing and will allow you to make the most of your appointment time. Please download and complete our new patient form and obtain your records and send to us via fax 412-692-2191 or mail (Attention: New Patient Visit UPMC MS Care Center, 300 Halket Street, Suite 4500, Pittsburgh, PA 15213) at least 2 weeks before your visit. This will help prevent any delays in care and provide a more in-depth initial visit.

Records should include:

  • All previous MRI reports and CD with MRI Images if testing was not completed at a UPMC radiology facility
  • Examination notes of other physicians (if your physician documents in the UPMC EPIC CARE system, we have access to these records and you do not have to bring them)
  • Blood work
  • Lumbar puncture (spinal tap) results
  • Any other related testing including CT scans, evoked potential testing, X-rays, Doppler, EEGs, sleep studies, EMGs, and any muscle or nerve biopsy reports
  • A current medication list which should also include all injections, infusions, topical medications, vitamins and supplements.
  • Eye exam and testing records

Please use our Release of Protected Health Information Form to obtain your records. Please complete and send or take it to the physician you have previously seen or currently see. If you have seen multiple physicians for the same issue, we ask that you send a release to each physician you have seen so we have a complete set of records. Physicians are usually unable to release CD’s of the actual images, therefore please send the imaging center with a Release of Information Form for the original images on a CD.

In order to make the most of your first office visit, we have included on this page a New Patient Form for you to download and complete prior to your visit. Please hand-carry it with you. If you are unable to download this form prior to your visit, we ask that you arrive 20-30 minutes earlier for your appointment so that you may complete it at our office. For all other visits, the questionnaire will be much shorter.

There are some questionnaires that may be completed online via MyUPMC. You can access this separate questionnaire in your MyUPMC portal under “appointments”, select upcoming appointments, appointment details, the questionnaire hyperlink will be at the bottom of the page. Please visit the communicating with us tab under visit for more information on MyUPMC. 

You are always welcome to bring a family member or friend to any of your appointments. Having another set of eyes and ears is often helpful especially when so much new information may be shared at a visit. We recommend that this support person be over 16 years of age.